Create a Basic Business Identity System
Jacci Howard Bear, - 2/17/08
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First Impressions in Print
Who are you? How do you look on paper? Despite the surge in
email use, professionally designed printed stationery packages
are crucial to making a good first impression. The purpose of
letterhead and related items is to express an identity, beyond
the actual words used in the message.
A basic corporate identity system or stationery package
consists of letterhead, envelopes, and business cards. In some
cases, labels are also a basic component. If no logo exists and
one is needed, logo design may also comprise part of the
complete design package.
Whether designing for a client or for yourself, the first steps
to developing a successful identity package is getting to know
the business for which the package is intended.
About the business and its clients:
What kind of business is it?
What type of products or services does it produce?
How long have they been in business?
Who are their major competitors?
Who needs the product or service the business produces?
How do current or potential customers preceive the business or
the industry in general?
Does the business want to attract or focus on a specific
segment of its overall customer base?
About the stationery package:
If the business already has a stationery package in use, what
do they like/dislike about the current package?
How will the letterhead by used? (That is, will it be run
through laser printers, inkjet printers, be handwritten,
frequently photocopied or faxed?)
What kind of budget does the business have and what type of
volume is required?
Will color be used? (And how much color will the budget
allow?)
Does the client have a preference for or against thermography,
single, bi-fold, or tri-fold business cards, or other definite
likes/dislikes?
The next steps in the design process involve determining
exactly what information is needed on the letterhead and
business cards and developing specific design ideas.
Once you've asked the basic questions you're ready to start
putting pen to paper and mouse to monitor. Because you'll want
to maintain consistency in color, type, and basic layout
between all components in the stationery package, start with
the smallest -- the business card. Layouts and font choices
that look great on letter size paper, can become illegible in
the small space of the business card.
Determine what information is needed on the card and letterhead
such as company name, logo, name of individual, title of
individual, street address, mailing address (if different),
phone number(s), fax numbers, voice mail or pager numbers,
email address, and web address.
Begin sketching out ideas. Explore layout options quickly with
rough thumbnail sketches.
Layout
Look at other business card layouts for ideas and inspiration.
For business cards, horizontal layouts may be more
"traditional" but vertical layouts could provide more
opportunity for creativity. Additionally, it may be easier to
translate the vertical layout of the business card to the
vertical layout of the letterhead. I'm not suggesting that you
should only consider vertical layouts though. It depends on the
shape and orientation of other elements of the design as well
as the image you want to convey.
These Horizontal Layouts and Vertical Layouts and Business Card
Templates provide tips and ideas for business card layout. In
some cases it may be easier to work simultaneously on both the
business card and letterhead.
Robin Williams suggests that you should stick with standard
size business cards but that making them foldover cards will
allow the business card to do more than just list contact
information. They go from being just identity items to
mini-brochures and more powerful marketing weapons for a
business.
Don't skimp on the envelope design. Putting
beautifully-designed letterhead into plain, off-the-shelf
envelopes dilutes the power of that first impression.
Beyond the layout, you'll need to make decisions regarding
fonts, color, paper, and methods of printing.
A good identity system has several specific features. In
addition to the overall layout, careful choice of fonts, color,
and paper help to make a lasting impression.
Fonts
Readability is the most important aspect of font choice. But
there are many readable fonts. A basically good design can be
rendered useless with inappropriate fonts. Choose fonts that
communicate your identity and message.
Color
Are there established corporate colors which you must work with
or are you free to explore a variety of color combinations? In
general, the more colors used, the more expensive it is to
print the design. The color of the paper itself is also a
factor in the design. Color is a powerful element of design. It
is often the most noticeable aspect of a design.
Color printing can be expensive for many small businesses.
Before planning an elaborate design requiring multiple color
components, discuss budget with your client. Careful use of
just one color can be just effective as an entire rainbow.
Paper
Choose the right grade of paper for each piece of your
stationery package. Business cards typically use cover stock
and letterhead uses bond paper. Many paper manufacturers
produce complimentary color and textured paper in different
grades to allow you to coordinate your designs. Hammermill
suggests using a smooth paper stock with a rag content of 25%
to minimize streaking and blurry type.
Printing/Distribution
One of the questions asked about the stationery package when
beginning the design process was "How will the letterhead be
used?" If thermography is under consideration as a printing
method and an element of the design, be sure to ask your
printer if they are using laser-safe thermography techniques.
If the client indicates that the letterhead may frequently be
photocopied or faxed, you'll want to design with the
limitations of those reproducation methods in mind.
Whether you are an experienced designer or just starting out,
there are ways to jumpstart the design process. Professionally
designed templates can provide complete solutions to your basic
stationery needs or provide a starting point for customized
designs.
Sometimes the hardest part of designing a business card or
letterhead is just getting started. Two ways to overcome that
obstacle are preprinted or predesigned paper and templates.
Can it really be your own design and can it really convey a
unique or 'stand out in the crowd' image if it comes
pre-packaged? Yes, it can - if used properly.
Preprinted or Predesigned Paper
For non-designers who cannot afford to hire a professional
graphic designer, preprinted or predesigned papers allow a
business to "easily create a cohesive identity with matching
preprinted designs for business cards, letterhead" and more.
Through careful attention to font choices and placement of
information you can put your own stamp on each piece.
Templates
Designers and non-designers alike can use templates 'as is' or
as starting points for creating the pieces of a stationery
package. "Remember, in many cases templates are designed by
well-known designers. We often look at the work of others for
inspiration, using templates is simply another way of borrowing
from the talents of those around us. Starting with a template
is a smart idea." Even when using templates with few changes,
you'll still need to make choices regarding color, paper, and
in some cases font selection. All these choices will help
create a unique and powerful first and lasting impression about
a business.
Test Yourself: Self-Guided Project
You can read all the tips and tutorials but it's going through
the actual process that makes you a better graphic designer or
desktop publisher. If you've never designed a stationery
package before or feel that you need more experience, take this
opportunity to put the steps outlined here into practice.
Using your software of choice, create a coordinated business
card, letterhead, and envelope design for yourself, a friend,
or a fictional business. Answer the questions about the
business and the stationery found in part 1 of this article. Do
some preliminary thumbnail sketches, rough drafts, and final
designs as described in part 2 and part 3. You can start from
scratch or browse the templates in your software or the ones
found online and consider using some of them for your
project.
Your design should meet all these requirements:
The company or individual is clearly identified.
Contact information is easy to find.
Design reflects the client's personality.
The pieces in the package work well together and have a unified
or coordinated design.
The letterhead design leaves ample room for the letter
itself.
The envelope meets postal regulations (placement of return
address and other design elements).
If you're doing this for a fictional company you won't be going
to the expense of special paper or commercial printing but you
can print a sample from your desktop printer and make notes
about the type of paper and printing you'd have done if it were
a real project. After you're done, you have not only the
experience and the satisfaction of completing the project,
you'll also have three new pieces for your graphic design
portfolio.
Jacci Bear is a freelance graphic designer, writer, and
artist who has been writing about and teaching desktop
publishing for almost two decades.
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